Privacy Policy

Last updated: March 18, 2026

AgentForge ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information you provide:

Name and email address (when signing up)
Payment information (processed securely by Stripe — we never store card details)
Communications (when you contact support)

Information collected automatically:

IP address (for security and fraud prevention)
Browser type and device information
Pages visited and time spent (anonymized analytics)

2. How We Use Your Information

Provide and maintain our services
Process payments and manage your subscription
Send transactional emails (receipts, access instructions)
Send marketing emails (only with your explicit consent)
Improve our product and user experience
Prevent fraud and ensure security

3. Legal Basis for Processing (GDPR)

Contract: Processing necessary to fulfill our agreement with you (providing the course, processing payments)
Consent: Marketing emails, non-essential cookies
Legitimate interest: Security, fraud prevention, product improvement

4. Data Sharing

We do NOT sell your personal data. We share data only with:

Stripe — payment processing (PCI-DSS compliant)
Email provider — transactional and marketing emails
Hosting provider — website infrastructure

All third-party providers have Data Processing Agreements in place.

5. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the right to:

Access your personal data
Correct inaccurate data
Delete your data ("right to be forgotten")
Port your data to another service
Restrict processing of your data
Object to processing based on legitimate interest
Withdraw consent at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

6. Cookies

Essential cookies: Required for site functionality (no consent needed).

Analytics cookies: Used to understand site usage. We use privacy-friendly analytics that do not track individuals. You can opt out via the cookie consent banner.

Marketing cookies: Only set with your explicit consent. Used for ad targeting and conversion tracking.

7. Data Retention

Account data: retained until you delete your account
Payment records: retained for 7 years (legal requirement)
IP addresses: retained for 90 days (security)
Analytics: anonymized after 12 months

8. Data Security

We implement industry-standard security measures including HTTPS/TLS encryption, secure authentication, access controls, and regular security audits. Payment data is handled exclusively by Stripe (PCI-DSS Level 1 certified).

9. International Transfers

Your data may be processed in countries outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where required.

10. Children

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

11. Changes

We may update this policy. We will notify you via email of any material changes. Continued use after changes constitutes acceptance.

12. Contact

For privacy-related inquiries:
Email: [email protected]
You also have the right to lodge a complaint with your local data protection authority.